We like to say that we don’t meet customer expectations, we exceed them – a credo that our clients can attest to, and often do. One of the most recent examples took place during the historic Winter Storm Jonas – dubbed “Snowzilla” by the Washington Post – that blanketed the East Coast in record amounts of snow.
The National Conservation Training Center in Shepherdstown, West Virginia, had booked special shuttles Jan. 21-24 for a training session with more than 100 attendees and in anticipation of the storm, we sent driver Victor Ford to stay in West Virginia. Unfortunately, the state was hardest hit and received the record amount of snow on the East Coast- 42 inches in Glengary. Victor was finally able to get the attendees back on the road on Monday, Jan. 25, then returned with driver Ed Baker to shuttle the rest of the group.
One of the attendees, Christena Stephens, was nice enough to post a thank you on Twitter for Victor’s efforts … as well as a photo of the beautiful scenery out in Shepherdstown!