We occasionally get feedback from our customers about the services we provide.
We like to share this kind of feedback to recognize the hard work our employees perform. It also gives our potential clients an idea of the values we hold dear as a company, and of our mission. We strive to exceed client expectations by providing the highest quality of service in a timely manner. The following is a letter we received recently addressed to Reston Limousine Call Center Manager Richard F. Horton.
My name is Jennifer and I am an Event Manager at the Washington Dulles Airport Marriott. I wanted to take the time to reach out to you in regards to one of your associates, Daniel Oh.
Being in the hospitality industry I know how important customer service is and feedback from our clients.
I wanted to let you know that Daniel has been an absolute pleasure to work with. He has been extremely professional, responsive, and incredibly helpful. I truly could not have asked for a more positive experience.
Because of him I will certainly continue to recommend your services to our guests and we will continue to reach out to your team when we have needs that arise. Thanks again and have a great week.
Washington Dulles Airport Marriott