The group has been in a meeting all day, but last night’s tour guide (who I’ve known for a long time and is very experienced) was very impressed with Doug Kennedy. Evidently, he was not only really nice, but incredibly helpful with passing along info on street closings, traffic etc. He demonstrated great teamwork which made all the difference in the world with the quality of the evening for our folks. Susan was also impressed at how Doug managed to get in the one unoccupied space down at the monuments. Would love to have him on any of our jobs. – Nancy